Posts by Befrin Showani

About the author

Befrin Showani

Information Manager

Befrin is an Application Expert and Single Sourcing Specialist, supporting customers with her expert problem-solving skills to make their jobs easier.

3 Common Tech Writer Headaches that Skribenta Solves

By Befrin Showani

Working as a Skribenta consultant isn’t the simplest job in the world, but it is a lot of fun. Everyday, I discover new possibilities within the system that make life easier for technical writers. My role is to understand our customers’ challenges, then identify the most optimal solutions and customizations that both simplify the job of the tech writer and minimize all the boring manual work which often leads to human mistakes.

In my ten years working closely with tech writers, I’ve grown familiar with the kinds of challenges or “headaches” that often pop up, and equally familiar with how effectively Skribenta solves them. Here are a few examples…


Read More
Skribenta Tech Writer Tips

The NS Loop: A Story of Rediscovery

By Befrin Showani

When I joined Excosoft in 2006, no one had told me about the NS Loop function. It had kind of been forgotten at Excosoft, or at least buried at the bottom of the toolbox. I happen to have a passion for reuse, and enjoy scouring the archives of technical documentation for those lesser known tools which can be reapplied to new challenges. The NS Loop was one of those rediscovered tools, and this is what I learned about it:

Read More
Excosoft Information Design Skribenta