Tech Writer Tips

Why Users Can't Understand Your Content

How can we design technical information that users actually use and understand? At Tcworld 2017, information architect Jonatan Lundin shared the key insights he's gained researching this very question. 
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Information Design Tech Writer Tips User Experience

3 Common Tech Writer Headaches that Skribenta Solves

By Befrin Showani

Working as a Skribenta consultant isn’t the simplest job in the world, but it is a lot of fun. Everyday, I discover new possibilities within the system that make life easier for technical writers. My role is to understand our customers’ challenges, then identify the most optimal solutions and customizations that both simplify the job of the tech writer and minimize all the boring manual work which often leads to human mistakes.

In my ten years working closely with tech writers, I’ve grown familiar with the kinds of challenges or “headaches” that often pop up, and equally familiar with how effectively Skribenta solves them. Here are a few examples…


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Skribenta Tech Writer Tips

46 Questions that Will Help You Produce Better Technical Documentation

By Jonatan Lundin

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Information Design Tech Writer Tips
Tech Writer Tips Information Architecture Tech Doc Content Strategy

Skribenta and The Debated Translation Unit

By Peter Strömbäck

As providers of Skribenta, a CCMS with integrated translation memory, we sometimes receive inquiries from customers and translation agencies who are curious about the possibilities. There’s this one question in particular which we receive rather frequently:

Is it technically possible to output translation files segmented on the sentence level?

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Excosoft Skribenta Tech Writer Tips
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How Granular is Your CCMS?

By Peter Strömbäck

Information re-use is a key feature of all advanced Component Content Management Systems (CCMS). Instead of copy-pasting text or authoring the same content over and over again, publications are built-up from little pieces of information that are created and maintained individually, allowing them to be re-used across multiple publications. Few voice dissent; it’s an efficient way of working, with cuts in authoring and translation costs as the main motivators.

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Excosoft Information Design Info Tech Trends Skribenta Tech Writer Tips

Managing Variation in Reused Content with Version Control

By Joakim Ström

In part 1 and part 2 of the Managing Variation in Reused Content series, we covered two basic techniques: Injection, and Conditions.  Injection is a method where values, or small pieces of text— often names or measurements— are extracted from topics, and stored as variables. When the topics are to be published, the values are loaded from the appropriate variables and injected into the correct place in the text. Conditions function as filters, sifting through parts of a topic, and adapting it to a given context. 

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Excosoft Information Design Skribenta Tech Writer Tips